Faith Coffman

My passion for mental health comes from both my professional work and my own lived experiences. Having walked through mental health struggles myself, I understand how vulnerable it can feel to reach out for support—and how important it is to be met by someone who listens, understands, and helps make that first step feel a little less overwhelming.

One of my favorite parts of my role at Insights is helping clients find the therapist who feels like the right fit. I like to think of it as putting together a puzzle—learning what someone is going through, what they’re looking for in a therapist, their preferences, insurance, scheduling needs, and personality, and then finding the clinician whose experience and approach fit those pieces. I love the moment when I can say, “I think I know exactly who would be a great fit for you.”

I have a particular passion for maternal mental health and supporting moms through pregnancy, postpartum, and the many transitions that come with motherhood. As a mom myself, and through my own experiences with mental health, I care deeply about creating space for honest conversations about the parts of motherhood and mental wellness that aren’t always easy to talk about.

I also love finding creative ways to communicate about mental health. Whether I’m developing social media and educational content, supporting MomSquad, connecting with community partners, or simply talking with someone who isn’t sure where to begin, I want mental health information to feel human, approachable, and free from shame. I believe that sometimes hearing someone else put words to an experience we’ve been afraid to talk about can be the first step toward realizing we aren’t alone.

Outside of Insights, I’m a wife, mom, and photographer with a love for creativity, meaningful connection, and my community. Those parts of who I am naturally find their way into my work here.

At the heart of what I do is a genuine love for people. I want the person reaching out to Insights to feel seen and cared for from the very first phone call—and to know they don’t have to figure out the next step alone.